Furthermore, check to see if the insulating skin of the power cord is damaged. * The unit powers on but does not boot The power indicator light is not illuminated and the unit is without powerĬheck to see whether or not the connections of socket, power cord, and power connector are in place and seated correctly.Ĭonfirm that the socket on the wall functions properly. * The power indicator light is not illuminated and the unit is without power.

When the external monitor has no display either, please follow the “The unit powers on but does not boot.” troubleshooting guide to proceed. In the event that the power indicator light is on, we recommend you to cross testing with external monitor, if the external monitor display normally, there will be a high possibility that the laptop monitor is faulty, please contact MSI customer service if it's the case. In the event that the light is not illuminated, follow the “The power indicator light is not illuminated and the unit is without power.” troubleshooting guide to proceed. If the power indicator is not illuminated, it means that the unit is not currently powered on. Please press the power button and check to see whether or not the power indicator LED is illuminated.

Laptop screen not turning on